Runaway Youth Hotline - National Runaway Safeline

National Runaway Safeline

Data Provided By
Mile High United Way - MHUW
General Information
Description of ServiceProvides support to runaway youth by phone, text, and chat, including information on a variety of services, such as counseling, youth shelters, alcohol/drug treatment, and child protective support.

When youth request assistance contacting their family, or an agency that can help them, advocates facilitate a conference call. The team member remains on the line with the youth, advocating on their behalf. Also offers a message service for youth who want to relay a message but are not ready to communicate directly with their parent(s). Additionally, parents can leave a message for their child.
LocationOut of State
Geographical AreaNationwide, Statewide
Facility/ADA AccessLimited, call for specific information
Intake ProcedureCall, text, or chat online for assistance.
Helpful TipsVisit the URL below to chat, or navigate from the main website:
Client Information
Languages SpokenEnglish, Language Line Available
EligibilityYouth up to 20 years of age and their families
Fees or Charges
Fee AmountsNone
Hours of Operation Monday - Friday, 8 a.m. - 5 p.m. (Administrative Hours)
Specific Hours: 24 hours/7 days a week (Hotline, Text Hours); Monday - Friday, 3 p.m. - 7:30 p.m. MT (Chat Hours)
Contact Information
Contact's Phone 1-800-RUNAWAY (1-800-786-2929)
Physical Site Address 1 3141 B N Lincoln Ave
Physical Site City, State, Zip Chicago, IL 60657
Main Phone 1-800-RUNAWAY (1-800-786-2929)
Hotline Phone 66008 (Text Hotline)
TDD Phone 1-800-621-0394 (TTY)
Other Phone (773) 880-9860 (Administrative Line)
Fax (773) 929-5150
Web Address
Additional Information
Affiliated Agency, Programs, and Services
Affiliated Agency: National Runaway Safeline
Affiliated Program: National Runaway Safeline
This Service: Runaway Youth Hotline - National Runaway Safeline
Taxonomy Postings
Posted to Categories: Internet Based Crisis Intervention (RP-1500.3350)
Runaway/Homeless Youth Helplines (RP-1500.1400-700)