National Runaway Safeline

Data Provided By
Mile High United Way Mile High United Way - MHUW
General Information
Description of AgencyHelps keep America's runaway, homeless and at-risk youth safe and off the streets. Provides a national crisis and communication system for runaway, homeless and at-risk youth through the 1-800-RUNAWAY hotline and online services at that include email, forums and a live chat. Connects runaway, homeless, at-risk youth and their family members to help and hope through hotline, online, and offline services and a nationwide database of about 6,500 resources. NRS operates 24 hours a day, 7 days a week, 365 days a year.
MissionTo help keep America’s runaway, homeless, and at-risk youth safe and off the streets.
LocationOut of State
Geographic AreaNationwide, Statewide
Facility/ADA AccessLimited, call for specific information
Intake ProcedureCall or visit the website for more information.
Agency TypeNonprofit
Client Information
Languages SpokenEnglish, Language Line Available
EligibilityYouth 20 years of age and under and their families
Hours of Operation24 hours/7 days a week (Hotline Hours); Monday - Friday, 8 a.m. - 5 p.m. (Administrative Hours)
Contact Information
Physical Site Address 13141 B N Lincoln Ave
Physical Site City, State, ZipChicago, IL 60657
Main Phone1-800-RUNAWAY (1-800-786-2929)
Hotline Phone1-800-RUNAWAY (1-800-786-2929)
TDD Phone1-800-621-0394 (TTY)
Other Phone(773) 880-9860 (Administrative Line)
Fax(773) 929-5150
Web Addresswww.1800RUNAWAY.ORG
Director Information
Director's NameSusan Frankel
Director's PositionExecutive Director
Additional Information
Affiliated Programs and Services
This Agency: National Runaway Safeline
Affiliated Programs: National Runaway Safeline
Affiliated Services: Reunification Services - National Runaway Safeline
Runaway Youth Hotline - National Runaway Safeline